Last Updated: 05/11/2025
Welcome to Sparklight Limited (“Sparklight”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website sparklight.com and any products or services we provide.
By accessing or using our website or booking our services, you agree to these Terms. If you do not agree, please do not use our website or services.
Sparklight Limited is a UK-registered electrical and maintenance company.
Company Name: Sparklight Limited
Registered in England and Wales: 02165992
Registered Office: 8 Plantagenet Road, New Barnet, Herts, EN5 5JQ
Website: sparklight.com
Email: sales@sparklightltd.com
Phone: 020 8447 0878
We provide electrical, maintenance, and emergency call-out services to residential and commercial customers throughout the UK.
Our website is provided for general information and to help customers contact us, request services, and learn more about our work.
You agree not to:
Use our website for any unlawful or fraudulent purpose
Attempt to interfere with or damage the website or its security features
Copy, reproduce, or distribute website content without permission
Misuse any contact or booking forms
We aim to ensure the accuracy of information on our site but make no guarantees that it will always be up to date or error-free.
When you request a service (such as an electrical repair, installation, or emergency call-out), you agree to provide accurate and complete information.
All bookings are subject to availability and confirmation. We reserve the right to decline a booking at our discretion.
Quotes are valid for 30 days unless stated otherwise. Prices are subject to change before confirmation.
Additional charges may apply for out-of-hours work, emergency call-outs, or unforeseen issues identified during the job.
If you need to cancel or reschedule a booking, please contact us as soon as possible. Cancellations made with insufficient notice may incur a fee, depending on the circumstances and resources already allocated.
Payment terms will be agreed upon at the time of booking or stated on your invoice.
We accept major payment methods as specified on your invoice or our website.
Failure to make payment on time may result in additional charges or suspension of services.
Sparklight stands behind the quality of our workmanship.
All work is carried out by qualified and insured engineers.
Certain works may include specific warranties or manufacturer guarantees, which will be explained to you in writing.
These warranties do not cover damage caused by misuse, third-party interference, or lack of maintenance.
To the fullest extent permitted by law:
Sparklight Limited is not liable for any indirect, incidental, or consequential loss arising from your use of our website or services.
We are not responsible for losses caused by events beyond our reasonable control (e.g., severe weather, power outages, supply chain delays).
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, or for fraud.
Customers are responsible for:
Providing safe access to the property where work is to be carried out
Ensuring electrical installations are accessible and compliant with safety standards
Informing us of any known hazards (e.g., asbestos, structural issues, or restricted access)
If we are unable to complete work safely due to site conditions or withheld information, additional charges may apply.
All website content, including text, images, logos, and designs, are owned by or licensed to Sparklight Limited.
You may not reproduce, distribute, or use our materials for commercial purposes without written consent.
Your privacy is important to us. Please review our Privacy Policy and Cookie Policy to understand how we collect, use, and protect your information in accordance with the UK GDPR and Data Protection Act 2018.
Our website may include links to third-party sites. These links are provided for convenience only. Sparklight is not responsible for the content, privacy, or practices of those external sites.
We may update these Terms from time to time to reflect legal or operational changes. Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our website or services after any changes constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms or our services, please contact us at:
Sparklight Limited
Email: sales@sparklightltd.com
Phone: 020 8447 0878
Address:
8 Plantagenet Road, New Barnet, Herts, EN5 5JQ
Monday – Friday 7:30am – 4:30pm
We’re available to provide around the clock assistance whenever you need it.
