Sparklight Limited (“Sparklight”) are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your personal data when:
You use our website (sparklight.com)
You make enquiries via our website, email, or phone
You use our electrical or maintenance services
You apply for a job or contact us about employment opportunities
By using our website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
Sparklight Limited is a UK-based electrical and maintenance company registered in England and Wales (Company No. 02165992).
Registered office: 8 Plantagenet Road, New Barnet, Herts, EN5 5JQ
Website: sparklight.com
We may collect and process the following types of personal data depending on how you interact with us:
Name
Address
Telephone number
Email address
Details about the services you have enquired about or purchased
Details of payments to and from you
Details of communications, service reports, and job history
Bank or payment details (where necessary to process payments)
IP address
Browser type and version
Device and operating system information
How you use our website (usage statistics, traffic data, etc.)
Your preferences for receiving communications and promotional materials from us
CVs, qualifications, work history, and references
Right to work and background checks (where required)
We may also receive information from third parties such as estate agents, contractors, or service partners, where relevant to providing our services (for example, emergency call-outs or property maintenance).
We collect and process personal data for the following reasons:
To provide our electrical, maintenance, and emergency services
To respond to your enquiries and provide quotations
To manage billing, payments, and contracts
To maintain customer service and job records
To comply with legal and regulatory obligations (e.g. safety certificates, tax records)
To improve our services and website experience
To send marketing communications which you have opted in to receive them
To assess and manage job applications
We will never sell your personal data. However, we may share it with:
Our trusted service partners, contractors, and suppliers to carry out work on your behalf
IT and hosting providers who manage our digital systems
Estate agents, landlords, or property managers (e.g. in connection with maintenance or emergency call-outs)
Government authorities or law enforcement, where legally required
Accountants, legal advisers, and other professional service providers as necessary
In the event of a business sale or restructuring, your personal data may be transferred to new ownership under strict confidentiality agreements.
We take appropriate security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Only authorised personnel and trusted service partners have access to your data when necessary to perform their roles.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised.
You have the right to:
Request access to the personal data we hold about you
Request correction of any inaccuracies
Request deletion of your data (subject to legal or contractual obligations)
Object to or restrict the processing of your data
Withdraw consent to marketing communications at any time
To exercise your rights, please contact us using the details below.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Sparklight Limited
Email: info@sparklight.com
Phone: 0208 447 0878
Address: 8 Plantagenet Road, New Barnet, Herts, EN5 5JQ
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Last Updated: 05/11/2025
Monday – Friday 7:30am – 4:30pm
We’re available to provide around the clock assistance whenever you need it.
